e-Commerce Platforms

E-commerce technology has made global selling easy, leading many small and midsized e-commerce companies to focus on expanding their cross-border sales to consumers. Unfortunately, most of these companies don’t understand how the realities of cross-border duty and tax compliance could result in shipment delays and canceled orders. This has created an opportunity for e-commerce platforms…

A record $6.22 billion was spent online by the end of Black Friday, an increase of 23.6 percent year-over-year, according to data from Adobe Analytics. What's more, smaller retailers (less than $1 billion in annual e-commerce revenue) were 8.6 percent more effective at getting visitors to fill shopping carts. The holiday season to date (Nov. 1 – Nov. 24) shows $44.2…

In episode 171 of Total Retail Talks, recorded at this year's Shop.org conference in Las Vegas, Matt Corey, chief marketing officer at PGA TOUR Superstore, discusses how the golf retailer's move to a new e-commerce platform has helped it create better customer experiences across all of its channels — stores, web, mobile — leading to…

It’s no secret that the retail industry is moving away from the traditional landscape of the past. Disruptive technologies like mobile commerce, artificial intelligence, and the Internet of Things continue to sweep the industry. Many traditional retailers have struggled in light of this digital shift, but others have pivoted and come out on top. How…

With the expansion of digital access and retail choice, consumers are continuing to adjust their purchasing behaviors — and retailers are under mounting pressure to not only accommodate this shift, but alter some of the fundamental ways they do business. “While most retailers understand that it's important to establish a digital commerce presence, the time…

Despite the success of early trailblazers such as Net-A-Porter and Farfetch, the luxury sector has lagged behind the rest of the fashion world when it comes to adapting to a digital future. The luxury sector’s hesitancy in embracing e-commerce is understandable. It's an area of retail that has relied on a sense of exclusivity, as…

I have a lot of conversations about automation, and I feel like we can’t shake the nagging perception that automation means robots are coming to take human jobs … In fact, it’s actually the opposite. The goal of automation, specifically in commerce, is to offload the demands, complexity and monotony that high-volume businesses experience, freeing…

Learn how the right e-commerce platform impacts multiple business areas, from supply chain to customer service and more!

Attendees will learn how online retailers can leverage modern e-commerce automation and business intelligence technology.

Last year, global e-commerce sales reached $2.3 trillion, a nearly 25 percent increase vs. 2016, comprising 10.2 percent of total retail sales worldwide. As more consumers are turning to online platforms instead of brick-and-mortar stores to make purchases, it's critical that retailers have the necessary omnichannel components and functionalities in place to increase traffic and conversion…