Digital Innovation

5 Ways Centennials Are Going to Totally Disrupt Your Business โ€ฆ And What You Can Do About It
June 16, 2016 at 9:34 am

Thereโ€™s a new generation on the horizon, one that has the potential to completely change the way retailers do business. Itโ€™s not the ever-vilified, oft-studied millennials; theyโ€™re (finally) becoming old news. This next generation, called centennials, was born after 1995 and currently accounts for roughly 25 percent of the population. Contrary to what many retailersโ€ฆ

Facebook Chatbots May Revolutionize the Shopping Experience
June 8, 2016 at 10:36 am

Commerce as we knew it only a few short years ago has come and gone, and its newest forms are morphing dynamically. While brick-and-mortar stores still exist, their popularity is undoubtedly waning. Websites have lost ground to a seemingly endless number of mobile apps. However, many industry experts who previously predicted that mobile apps andโ€ฆ

Will Wal-Martโ€™s Digital Services Be the Growth Driver it Hopes For?
June 7, 2016 at 9:48 am

Wal-Mart Stores Inc. touted the future of online offerings at its annual shareholder meeting, but analysts offer mixed reactions for how much impact this digital push will ultimately make on the retailerโ€™s results. Wal-Mart  announced on Friday that it will pilot a new program this month through Lyft and Uber that will deliver groceries in Phoenixโ€ฆ

Target is Testing Robot Employees In-Store
May 3, 2016 at 9:28 am

Don't be surprised if you bump into a robot next time you shop at Target. The retail giant is testing robots for a week at one of its San Francisco stores to help stock shelves and take inventory, according to Fortune. Simbe Robotics, a Silicon Valley startup, built the robot called "Tally," which can move aroundโ€ฆ

Mapping Out Your Digital Commerce Strategy
April 28, 2016 at 10:17 am

In todayโ€™s rapidly evolving digital world, often referred to as the โ€œAge of Amazon,โ€ it's become increasingly important for companies to envision and implement comprehensive commerce strategies to better connect with consumers in a meaningful way. However, only a quarter of executives at major enterprises believe their organizations are on the right track in thisโ€ฆ

Why Click-and-Collect Should Not Be the End of Collection and Delivery Innovation
April 25, 2016 at 10:05 am

There's no arguing that the convenience of click-and-collect has become one of the retail industryโ€™s biggest trends of the last few years. In 2015, 32 percent of holiday shoppers used a click-and-collect service, according to the International Council of Shopping Centers. That percentage will almost certainly increase this year. Delivery and collection are core toโ€ฆ

Heard on myTotalRetail: Shoes of Prey, Wine.com, Boll & Branch, Lush Cosmetics
March 30, 2016 at 12:05 pm

Total Retail Talks is Total Retailโ€™s podcast channel, and it features interviews and insights with some of the leading minds in the retail industry. Please check out our podcast channel page for all episodes, show notes and additional information. Also, you can access Total Retail Talks episodes on iTunes and Stitcher. We hope youโ€™ll join us! Jodie Fox, Co-Founder and Chief Creative Officer, Shoesโ€ฆ