Digital Innovation

Under Armour Appoints Former GM Exec as Chief Innovation Officer
March 14, 2017 at 5:10 pm

Under Armour announced this week that Clay Dean will be joining the company as chief innovation officer. Dean will be responsible for the athletic retailerโ€™s global strategy and collaboration between design, marketing, product and category management teams. Dean joins Under Armour from General Motors, where he spent more than 20 years and most recently ledโ€ฆ

New Social Trends and Digital Technologies Have Raised the Stakes for Customer Experience
March 8, 2017 at 10:49 am

New technologies powered by โ€œalways onโ€ Wi-Fi connections, social networking platforms and the Internet of Things have given consumers the power to dictate the terms of their relationships with retailers. Their behaviors, preferences and, most importantly, shopping habits are changing rapidly as they access a seemingly ever-expanding array of channels to connect with their peers,โ€ฆ

Digital Transformation Top Investment Priority for Retail CEOs, Survey Finds
March 1, 2017 at 2:55 pm

A survey of more than 350 global retail CEOs found that a digital transformation strategy is their No. 1 priority in 2017; 69 percent said they plan to increase their investment in digital transformation over the next year. These findings were highlighted in a new report, CEO Viewpoint 2017: The Transformation of Retail, prepared for JDA Software Group,โ€ฆ

Advancing Digital Commerce by Empowering Internal Teams
February 23, 2017 at 8:50 am

As brands close hundreds of stores, retailers are investing in the digital experience and digital commerce to win customers over more than ever. However, it doesnโ€™t come easy; a winning digital strategy must have the right combination of technology, content and features, all of which require an investment of time and resources. Those resources mustโ€ฆ

How Gender Impacts Salary
February 22, 2017 at 12:05 pm

Our coverage of Total Retailโ€™s first annual Salary Benchmark Report continues this week as we take a look at how gender affects salary within the retail industry. The Salary Benchmark Report was produced based upon the responses to an online survey that was sent to Total Retailโ€™s audience over a two-week period last summer. Survey questions asked respondents about their salaries,โ€ฆ

Focusing on Individualization to Satisfy Todayโ€™s Digital Consumer
February 22, 2017 at 9:25 am

Todayโ€™s digital consumer no longer differentiates between channels. They expect a cohesive blend of online and in-store experiences, and will easily gravitate from one retailer to the next to satisfy their purchasing demands. The consumer now holds all of the cards in the shopping journey, leaving many retailers and branded manufacturers to ask the questionโ€ฆ

Top Women in Retail 2017
January 26, 2017 at 1:34 pm

Total Retailโ€™s seventh annual list of the leading female executives in retail features a whoโ€™s who in the industry. This yearโ€™s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. Use this list as a resource to learn more about these retail leaders, from what characterizes their leadership style to who they turn to for advice to what they would be doing with their lives if they had not gotten involved in the retail business. Itโ€™s an introspective look at some of the brightest minds in our industry.

Target Creating its Own Mobile Payment System
January 25, 2017 at 10:14 am

Looks like consumers will have another mobile wallet option to choose from when shopping at Target. The big-box retailer announced this week that it will launch its own mobile payment system later this year, giving customers the ability to pay for purchases with the swipe of their phones. Recode reports it's unclear if Target will addโ€ฆ