Digital Innovation

The Overgrown Retail Landscape is Due for Pruning
January 24, 2018 at 11:03 am

My seven-year-old son, Hendrix, has quite the green thumb. Last winter, we started preparing for our upcoming gardening season. Together, we researched what types of fruits and vegetables we wanted to plant, and we plotted it against our garden footprint. Hendrix was diligent in making sure each plant had everything it needed to be healthy…

Leadership in the Age of AI: Adapting, Investing and Reskilling to Work Alongside AI
January 23, 2018 at 12:18 pm

This year, Infosys has released a new report based on a survey of IT decision makers and senior executives at enterprises in seven countries. The goal of this report is to shed light on the impact artificial intelligence (AI) is already having in businesses, examine what differentiates those achieving value vs. those that are not, and provide business and technology leaders with guidance to help them navigate the rapidly changing business climate as AI takes hold.

Top Women in Retail 2018: Tina Sharkey, Co-Founder and CEO, Brandless
January 23, 2018 at 11:48 am

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.

4 Retail Technology Trends to Watch in 2018
January 18, 2018 at 11:48 am

As I look at retail technology trends to watch in 2018, they are underpinned by one common denominator: big data powered by advanced analytics. Smart use of data and analytics to understand the customer, both online and in-store, as well as using new tools to deliver the best customer experience, will be essential for retailers…

Top Women in Retail 2018: Shea Jensen, Senior Vice President of Customer Experience, Nordstrom
January 15, 2018 at 9:08 am

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.

Top Women in Retail 2018: Fran Horowitz, Chief Executive Officer, Abercrombie & Fitch Co.
January 15, 2018 at 8:52 am

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.

Top Women in Retail 2018: Georgie Greville, Co-Founder and Creative Director, Milk Makeup
January 15, 2018 at 8:12 am

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.

AI’s Impact on the Customer Experience and What it Means for Retail
January 12, 2018 at 10:40 am

As we begin 2018, it’s safe to say that artificial intelligence (AI) will continue to infiltrate our everyday lives and challenge business processes to become more intelligent and proactive. In fact, according to Forrester, 38 percent of enterprises are already using artificial intelligence, growing to 62 percent by 2018. Additionally, IDC believes AI will be a $47 billion…

Digital Coupons: Must Be More Than Discount Flyers
January 8, 2018 at 11:05 am

A recent study on the impact of coupons concluded that they're still very popular with shoppers and can help drive loyalty, footfall and increased customer spend. The study also found that there were 6 percent fewer coupon redemptions in 2017 than the year prior. Ironically, this is good news for retailers and marketers. How is…