Digital Innovation
February 26, 2018 at 1:06 pm
Brick-and-mortar stores have been struggling over the past decade, so much so that Credit Suisse estimated 8,600 shops would close last year in the United States and a quarter of malls will close in the next five years. Despite these numbers, though, things aren’t quite as dire they seem. While purchasing may be migrating online,…
February 22, 2018 at 11:33 am
It’s clear to see: new technology is changing the retail industry. For example, 34 percent of retailers are currently experimenting with autonomous technology. However, though adopting new tech to stay ahead is great, it’s just as important that retailers understand what they’re getting into before implementing that tech into their business structures. Preparing for Retail's…
February 21, 2018 at 2:30 pm
It’s clear to see: new technology is changing the retail industry. For example, 34 percent of retailers are currently experimenting with autonomous technology. However, though adopting new tech to stay ahead is great, it’s just as important that retailers understand what they’re getting into before implementing that tech into their business structures. Preparing for Retail’s […]
February 19, 2018 at 1:03 pm
French luxury house Chanel has teamed up with global e-commerce platform Farfetch to develop digital initiatives, including a branded app to help create a personalized in-store experiences for Chanel shoppers, according to Reuters. Farfetch connects buyers to luxury fashion items from more 700 boutiques worldwide. Under the new deal, Chanel will not sell its products through…
February 19, 2018 at 12:40 pm
Driven by continuous changes in technology and consumer behavior, retail’s survival is dependent on the industry’s ability to adapt to the customer journey and accommodate the blurred lines of shopping. However, with Amazon.com disrupting the industry, store closures being announced regularly, and the phrase "retail apocalypse" continuing to permeate the headlines, it's unlikely consumers will…
February 9, 2018 at 10:39 am
Pundits will say that we're in the midst of a retail apocalypse. In 2017 alone, 21 major retailers closed their stores and dozens of brand-name chains around the country filed for bankruptcy. But before you start building your bunker, there's an opportunity for retailers looking for a saving grace: reinvention. To outwit the competition, retailers…
February 3, 2018 at 9:02 am
Here's what we know about millennials: they're the largest generation to ever exist in the United States. They came of age on the precipice of the digital era. They have very little money in savings (most of them less than $1,000) and often live in the homes they grew up in. They do not marry…
February 2, 2018 at 3:34 pm
In episode 129 of Total Retail Talks, Bernie Yoo, co-founder and CEO of Bombfell, an online personal styling service, discusses the company's recent partnership with J.C. Penney to provide styling services for big-and-tall customers. In addition to discussing working with J.C. Penney, Yoo talks about Bombfell's new loyalty program, Keep More, Get More, as well…
February 1, 2018 at 11:38 am
2017 was a tangibly transformative year for retail, and specifically e-commerce, thanks to a handful of burgeoning technologies, including artificial intelligence (AI) and voice-assisted devices. At Quill, we’ve consulted our crystal ball to predict what 2018 has in store for the retail industry. Here are some of the retail and e-commerce trends that look set…
January 31, 2018 at 2:27 pm
One sector of the retail industry that has taken a beating the past few years has been brick-and-mortar stores. And it’s no wonder; online spending continues to climb. Store closures across the country are happening in record numbers, with 8,600 stores closing in 2017. Predictions of retail’s demise make headlines. However, these calls are overblown, as savvy…
