
Data Security

One of the worst feelings a retailer can have is when a customer is ready to buy a product, but you don't have it in stock. Yes, they can be directed to a sister store or check online, but today's shoppers can easily take their dollars elsewhere. Another real problem is the overbuying of product,…
Two Californians were criminally charged over their alleged roles in a conspiracy to steal 94,000 credit and debit card numbers from Michaels Companies Inc customers, in a prominent 2011 cyberattack affecting the largest U.S. arts and crafts retailer. The charges against Angel Angulo, 25, of Riverside, and Crystal Banuelos, 28, of Bloomington, were announced on…
It took luxury-goods makers about a decade to realize that the internet represented an opportunity. Now, they’re finally figuring out it’s also a threat. As companies from LVMH Moet Hennessy Louis Vuitton SE to Kering SA increasingly sell online, top brands are stepping up efforts to combat web sales of counterfeit and grey-market goods. Gucci…
Costco Wholesale, Sam's Club and a handful of other large retailers have disabled their online photo printing stores in recent days, on concerns about a possible data breach at PNI Digital Media, which manages and/or hosts photo services sites.
CVS and Wal-Mart Canada said on Friday that a data breach at a Canadian information technology vendor may have leaked credit card information from their online photo processing websites, possibly compromising data on millions of users. The two retailers have temporarily shut down their online photo processing services and related mobile services, and are investigating…
The freshness of mobile transactions has become both an asset and a pitfall. Mobile payments are on the rise. The ease of use and excitement of convenience allow for shoppers to feel differently about spending money. The ability to use an app on their cellphone that's already in their hand makes making payments not only…
The past decade saw one of the most historic shifts in retailers’ business models. They've successfully evolved to hybrid retail models, which blend brick-and-mortar stores with digital properties. With this transformation comes new risks, however, often taking advantage of the digital retail experience. For example, just last year 15 major retailers reported data breaches where…
Cloud, cloud, cloud … it’s not just buzz, it's being used everywhere. And one of the industries with visible impacts from cloud adoption is retail. But how great is cloud for retail really? An Accenture study projects that the cloud market will triple this year in retail, comprising a $15.1 billion business. Why are people…
Patience is a virtue, but unfortunately it’s not one that that e-tailers can count on from their customers, especially when it comes to peak digital shopping events like Mother’s Day. Consumer impatience and demand for consistently high performance and speed is a well-documented fact in today’s digital economy. The so called "Google effect" has drained…
As the EMV deadline quickly approaches, card issuers are scrambling to get chip-enabled cards into the hands of consumers, and many retailers are rushing to install EMV card readers and overhaul their point-of-sale (POS) systems. But is it the right time to do so? Despite all this urgency, retailers need to remember that EMV compliance…