Data Security
March 15, 2017 at 11:01 am
A recent assessment report found that the risk of fraud is still a very real concern for online retailers today. In 2016, online attacks in the U.S. increased 8.9 percent due to fraudsters shifting over to the internet as a result of the rollout of microchip-embedded credit cards (EMV). For retailers, in particular, perhaps the…
March 13, 2017 at 11:40 am
A credit union has sued Eddie Bauer, alleging that the clothing retailer failed to take adequate steps to protect against a hack that swiped the credit card information of customers last year. In its suit, Veridian Credit Union accused Eddie Bauer of deploying lax security standards, forcing Veridian and other financial institutions to bear costs…
March 13, 2017 at 9:50 am
Make no mistake: ransomware will strike the retail industry in 2017. Retailers, big and small, should implement defense processes and emergency response plans that will adequately combat this impending doom, less they will suffer the harsh consequences of a breached operation.
March 8, 2017 at 10:10 am
Columbia Sportswear has sued a former IT employee whom it accuses of hacking into its email system for more than two years in an attempt to land more work for his new boss. Michael Leeper accessed the emails of Columbia's senior executives and IT department in hopes of gleaning information that would help him win technology…
February 23, 2017 at 11:25 am
Another retailer has fallen victim to hackers. Online fashion marketplace Poshmark said hackers targeted its system and used stolen usernames and passwords to drain funds from some of its user accounts within the last few days. MarketWatch reports the California-based company said several hundred active accounts were compromised. Poshmark plans to reimburse anyone who was affected.…
February 23, 2017 at 9:43 am
Lucky Shoes is a retailer with a long history. The company has been in business for almost 100 years, and started with one store. Lucky Shoes now operates four stores in its native Ohio, as well as selling its products at eight New Balance stores and two Stride Rite stores. As Lucky Shoes grew, so…
February 20, 2017 at 10:49 am
In episode 78 of Total Retail Talks, Kiran Smith, vice president, chief marketing officer at Brookstone, a retailer of unique gift ideas and cool gadgets, discusses how chip card technology is helping the company cut down on fraudulent purchases. In addition, Smith offers her advice for other retailers that are integrating chip card technology into…
February 15, 2017 at 9:35 am
More than 75 percent of U.S. adults participate in customer loyalty programs, including those offered by credit card companies, hotel chains and retailers. However, over 50 percent of loyalty-accumulated rewards are never redeemed. This poses a problem for retailers and merchants, as loyalty programs now result in account inactivity and low redemption rates. Which begs…
February 10, 2017 at 9:42 am
More than 75 percent of U.S. adults participate in customer loyalty programs, including those offered by credit card companies, hotel chains and retailers. However, over 50 percent of loyalty-accumulated rewards are never redeemed. This poses a problem for retailers and merchants, as loyalty programs now result in account inactivity and low redemption rates. Which begs […]
January 23, 2017 at 8:39 am
It wasn’t that long ago that the retail industry received the biggest cybersecurity gut punch it’s had in recent memory. Over the past few years, we’ve seen retailers begin implementing credit card chip technology and other security measures in an effort to protect consumers’ payment data and their brands’ reputations. However, as technology and security…
