
Data Security

Recent data breaches affecting retailers threaten to undermine consumer trust and brand loyalty, making these incidents — and risks of future ones — more than a security team concern. Fraud is everyone’s problem, whether you're a security architect or a CEO, just as customer experience is an organizationwide goal. A promise to keep transactions safe…
Macy's is warning online customers that it discovered a data breach that targeted profiles on macys.com and bloomingdales.com for almost two months, the Detroit Free Press reports. According to a letter mailed to Macy's customers this week, the retailer's cyber threat alert tools detected suspicious login activities on June 11, and that this "suspicious activity" was being…
California’s new consumer privacy law is facing a backlash from businesses, including retailers, across the U.S. that contend the law will hurt their businesses, according to a report in The Wall Street Journal. The California Consumer Privacy Act of 2018 grants consumers more control over and insight into the spread of their personal information online, creating one…
Adidas has warned millions of U.S. customers of a potential data breach. The athletic wear company announced in a press release on Thursday that an “unauthorized party” claims to have acquired customer data from its U.S. website. According to a preliminary investigation conducted by outside data security firms and law enforcement, the leaked data is believed…
Now more than ever, cybersecurity is one of the most important concerns and key area of risk for businesses. Recently, the EU’s deadline for compliance with the General Data Protection Rule (GDPR) passed, leaving companies with the significant responsibility to align with the new law and demonstrate firm control and security over customers’ data. Implementing…
Data privacy scandals like Cambridge Analytica have seized the public consciousness and pulled into sharp focus the need for a consent-driven approach to marketing. Consumers want personalized offers, but they also want to control their personal information. This prevailing opinion was captured in our latest survey, Privacy, Personalization, and Promotions, which polled a cross-section of…
Online security has been a huge issue over the past couple years. To give you an idea, research from Symantec indicates that ransomware attacks increased by 36 percent worldwide throughout 2017. In the changing e-commerce landscape, website security needs to be taken VERY seriously. Here are four ways your business can improve in this area:…
In 2018 alone, enterprise retailers such as Saks Fifth Avenue, Lord & Taylor, Sears and Under Armour have fallen victim to major data breaches targeting consumers. The online retail industry has become a prime hunting ground for cyber criminals, especially with new payment technologies that are transforming the way consumers shop, whether it’s online, via…
Just weeks after Facebook’s Cambridge Analytica crisis, the compliance deadline for the General Data Protection Regulation (GDPR) in the European Union (and really, all companies with international reach) cannot come at a better time for businesses and consumers alike. With the regulation coming into effect before we know it, retailers need to kick their plans…
In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the General Data Protection Regulation (GDPR), including the implications for retailers’ businesses, steps they can take to ensure compliance, and more. Make sure to check out this video, as the regulation goes into effect a week from today (May…