Data Security

The 2018 Bad Bot Report investigates the daily attacks sneaking past sensors and wreaking havoc on websites. It’s based on 2017 data collected from Distil Networks’ global network, and includes hundreds of billions of bad bot requests anonymized over thousands of domains. Our goal is to offer guidance about the nature and impact of automated threats to those of you on the front lines of website security.

The inaugural Sysnet Acquirer PCI Sentiment Survey was conducted to help merchants and acquirers understand the current state of security compliance. Included responses from five of the top 10 global acquirers, some felt they were fighting a losing battle in getting and keeping smaller businesses secure and compliant. Sysnet constantly strives to make the compliance journey as easy as possible for merchants, but also wants to make a real impact on security performance. The survey results have strengthened our resolve to remove the burden of compliance and security management for all small businesses.

Ikea's odd jobs marketplace TaskRabbit is investigating a "cybersecurity incident," the company has announced. The app and website let people find freelance workers to complete household tasks such as cleaning, gardening or assembling flat-pack furniture. TaskRabbit hasn't revealed the nature of the incident, but said it was working with law enforcement and a cybersecurity firm…

If you own or operate a retail store, you probably don’t spend a lot of time thinking about payment security. After all, there are so many other things to worry about — e.g., generating sales and staying ahead of the competition. However, the health of your payment environment isn’t something you should gloss over. In fact,…

By now, it isn’t news that the General Data Protection Regulation (GDPR) deadline is looming. By May 25, 2018, companies that collect data from any European Union resident — in effect, any company with a website — need to be compliant with one of the toughest sets of data privacy rules enacted yet. GDPR has…

Best Buy said on Friday that some of its customers’ credit card information may have been compromised in a data breach that also hit Sears and Delta Air Lines. All three companies use a third-party firm, [24]7.ai, to provide online and mobile chat services for customers. Best Buy said in a blog post that [24]7.ai…

In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan offer their analysis on the recent surge in data breaches within the retail industry, from Hudson's Bay (at its Saks Fifth Avenue and Lord & Taylor stores) to Panera Bread to Sears. In addition to providing details on each incident,…

If you’re a retailer, you know that, thanks to technology and customer expectations, you’re in a sink-or-swim industry. “Chore” vs. “cherish” shopping, chatbots for customer service and product information, data-driven social media marketing campaigns … these challenges are just a drop in your bucket. Starting May 25, there will be another hurdle: GDPR, the regulations…

Sears Holdings Corp. said on Wednesday some of its customer payment information may have been exposed in a cybersecurity data breach at software service provider [24]7.ai, which provides online support services for Sears. In a statement on its blog, Sears said it was notified of the incident in mid-March, and the incident led to unauthorized access…

Hackers stole information for more than 5 million credit and debit cards used at certain Saks Fifth Avenue, Saks Off 5th and Lord & Taylor stores. Hudson's Bay Company (HBC), which owns the retail chains, confirmed the breach Sunday, and said it has "identified the issue, and has taken steps to contain it." In the…