Data Security
Adidas has warned millions of U.S. customers of a potential data breach. The athletic wear company announced in a press release on Thursday that an “unauthorized party” claims to have acquired customer data from its U.S. website. According to a preliminary investigation conducted by outside data security firms and law enforcement, the leaked data is believed…
Now more than ever, cybersecurity is one of the most important concerns and key area of risk for businesses. Recently, the EU’s deadline for compliance with the General Data Protection Rule (GDPR) passed, leaving companies with the significant responsibility to align with the new law and demonstrate firm control and security over customers’ data. Implementing…
Data privacy scandals like Cambridge Analytica have seized the public consciousness and pulled into sharp focus the need for a consent-driven approach to marketing. Consumers want personalized offers, but they also want to control their personal information. This prevailing opinion was captured in our latest survey, Privacy, Personalization, and Promotions, which polled a cross-section of…
Online security has been a huge issue over the past couple years. To give you an idea, research from Symantec indicates that ransomware attacks increased by 36 percent worldwide throughout 2017. In the changing e-commerce landscape, website security needs to be taken VERY seriously. Here are four ways your business can improve in this area:…
In 2018 alone, enterprise retailers such as Saks Fifth Avenue, Lord & Taylor, Sears and Under Armour have fallen victim to major data breaches targeting consumers. The online retail industry has become a prime hunting ground for cyber criminals, especially with new payment technologies that are transforming the way consumers shop, whether it’s online, via…
Just weeks after Facebook’s Cambridge Analytica crisis, the compliance deadline for the General Data Protection Regulation (GDPR) in the European Union (and really, all companies with international reach) cannot come at a better time for businesses and consumers alike. With the regulation coming into effect before we know it, retailers need to kick their plans…
In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the General Data Protection Regulation (GDPR), including the implications for retailers’ businesses, steps they can take to ensure compliance, and more. Make sure to check out this video, as the regulation goes into effect a week from today (May…
2016 was a banner year for e-commerce growth and 2017 followed the same upward trend. However, with that growth also came an uptick in online fraud, requiring retailers to act fast to save their bottom lines and protect customers. Radial’s 2017 Fraud Index Report identifies emerging trends retailers should be aware of as they work…
Any time customers make monetary transactions on your website or at your store, their information is momentarily vulnerable, especially if you don’t have proper security measures in place. This applies to all retailers, but especially to those with multiple store locations. You might think that the point-of-sale (POS) software or website plugin has adequate security,…
For some, cybersecurity is a matter of faith; they deploy the latest and greatest security systems on their retail sites, and pray they don't get hacked. Others take a more scientific approach; they not only install security systems, but they also check their log files, system processes, and metrics like the amount of time visitors…