Data Security

It’s critical for retailers to keep a close eye on gift cards and how they are being used to make sure they aren’t stolen.

For 2019, here’s what retailers need to keep in mind when using new, convenient technologies to improve the customer experience.

While retailers might be sharing customer data to provide personalized customer experiences, they need to realize the risk it causes.

Infoblox's new research details why retailers worldwide need to invest more deeply in cybersecurity during the holiday season, thanks to an increase in the number of social engineering and phishing attacks that occur during online shopping. It also found that unpatched security vulnerabilities, insecure IoT devices, and lack of consumer awareness can lead to increased cyberattacks during this time of year.

With tech allowing more access than ever to consumers, retailers have the opportunity to impact their shoppers’ experiences positively.

A year-and-a-half ago, as numerous countries dealt with WannaCry’s aftermath, ransomware was one of the hottest topics in retail IT — and all feared what would happen if their systems were suddenly held hostage. But even by the end of 2017, security firm Malwarebytes found that ransomware attacks dropped off significantly. One potential reason: Ransomware…

Amazon.com reportedly fired workers in the U.S. and India for allegedly giving internal data to independent sellers linked to scams. Following an investigation into suspected bribes, the e-commerce giant took action against disreputable sellers by limiting access to data and deleting thousands of suspicious reviews, The Wall Street Journal reported Monday. Part of the probe is centered…

Understanding consumers’ habits and preferences is key to reaching them effectively with the right products and offers.

Amazon.com exposed some of its customers’ names and email addresses on Wednesday because of a "technical error," according to emails the company sent to affected customers. BetaNews, which first reported the incident, said affected customers received an email that said Amazon had " … inadvertently disclosed your name and email address due to a technical error." The email…

Nordstrom is notifying employees of an information-security breach that exposed their names, Social Security numbers, dates of birth, checking account and routing numbers, salaries and more. Employees across the company received an email notification and apology from co-President Blake Nordstrom on Wednesday informing them of the breach, a company spokesperson confirmed Friday. Some employees, who may not…