Data Security
October 29, 2019 at 2:51 pm
For small and midsized retailers, the upgrade to EMV-enabled terminals represented a significant and, in many cases, reluctant investment. Because credit card companies like Mastercard and Visa had been covering fraudulent purchases, many small businesses didn’t have visibility into the cost of fraud. Only when threatened with the liability for these losses did they upgrade.…
October 25, 2019 at 9:35 am
As the holiday season ramps up, many retailers are unaware that one of the industry’s best practices could put them at risk of a breach: hiring seasonal workers. Last year, retailers hired more than 757,000 temporary employees to keep up with the busy shopping season. And while it may seem like only good can come…
October 24, 2019 at 11:14 am
Digital disruption is built into e-commerce’s business model. However, amid mounting scrutiny of big data, which has fueled the industry’s rapid growth, are the disruptors about to be disrupted themselves? With the tech industry battered by a series of privacy-related scandals — from Cambridge Analytica to the high-profile data breaches in recent months, such as…
October 21, 2019 at 12:49 pm
Zappos customers who had their data stolen in a 2012 data breach will receive only a meager 10 percent discount to use on the online footwear and apparel retailer's website, as part of a proposed class-action lawsuit settlement. Their lawyers, on the other hand, are set to receive $1,620,000 in attorneys’ fees and other legal…
October 17, 2019 at 9:32 am
Even as consumers preference for online shopping continues to grow and email continues its reign as one of the top marketing channels, internet retailers aren't keeping up with necessary consumer safety measures. A report released by 250ok reveals 71 percent of internet retailer domains analyzed have no domain-based message authentication, reporting and conformance (DMARC) policy…
September 4, 2019 at 10:56 am
By 2020, customer experience (CX) is expected to overtake both price and product as the key brand differentiator. This is critical for retailers to understand, as consumers today aren’t willing to compromise on either personalized experiences or security measures, especially when it comes to their personal data. Here are some ways that retailers can leverage…
August 22, 2019 at 12:21 pm
New advancements in technology are changing the retail industry in unprecedented ways, further blending the physical and digital worlds and forever evolving customer experience. As the industry changes, so do the methods cybercriminals use to steal sensitive data from companies and consumers. Prior to 2018, cybersecurity data suggested that the most common type of incident…
August 5, 2019 at 2:27 pm
In a post to its company blog last week, popular fashion resale platform Poshmark announced that its servers had been accessed by an "unauthorized third party." The hackers stole private data from users in the U.S. that included personal email addresses, Poshmark account usernames, clothing size preferences, and social media account information. Poshmark, which is…
July 30, 2019 at 12:38 pm
Sephora has emailed customers in Southeast Asia to inform them it has discovered a data breach that occurred within the last two weeks. "Over the last two weeks, we discovered a breach in data related to some customers who have used our online services in Singapore, Malaysia, Indonesia, Thailand, Philippines, Hong Kong SAR, Australia, and…
July 22, 2019 at 12:25 pm
The focus on data privacy and security on the web has reached a fever pitch in recent years. As data breaches continue to make headlines, consumers are understandably concerned about the vulnerability of their personal and financial information. Online retailers have an especially high bar when it comes to the protection of credit card data…
