Customer Data

With today’s digitization across nearly every industry, consumers are expecting more and more when it comes to their shopping experience. They’re looking for personalized experiences, quick customer service, and a seamless transition between in-store and online. The upcoming year will push the envelope as retailers are looking to deliver on these expectations by making brick-and-mortar…

In this interactive webinar, retail industry experts will discuss the importance of an effective cross-channel marketing strategy.

Retailers that want to survive in the future need to rethink their relationships with consumers and the experiences they provide them.

With the right data management tools, you can provide superb customer experience in ways that the digital market struggles to provide.

Delivering a best-in-class customer experience means personalization at scale, through time. This is the practice of customer journeys.

Join to hear tips on how you can supercharge your search by understanding the four analytical pillars of an effective search solution.

Grocers will understand the importance of e-commerce and last-mile delivery and grocery will continue to dominate retail news in 2019.

A store of the future should always be customer-first, open to new experimentation, and have a fluid and dynamic support system, at least according to Albert Vita, director of in-store experience and visual merchandising at The Home Depot. Vita addressed the topic during a conversation with Zivelo CEO Healey Cypher at the National Retail Federation's…

Data from holiday shopping reveal insights into gift buying behavior that should inform your 4 Ps: product, price, place and promotion

How can brick-and-mortar retailers get more customers through their doors and contend with the competition ushered in by digital?