Customer Acquisition

This is Macy's Idea of a Millennial Wonderland
September 29, 2015 at 10:42 am

Selfie walls! Wearables! 3-D printers! The newly renovated basement at Macy's massive flagship store in New York City's Herald Square is full of millennial buzzwords. It's called One Below, and the department store wants it to be a destination for young shoppers. One Below is part of a $400 million renovation at Macy's flagship location and…

Partner Voices: How to Optimize Images for Millennial Shoppers
September 16, 2015 at 1:46 pm

Over the past few years, the media has painted millennials as a generation of high-maintenance, lazy and entitled people. Considering that there are more than 75 million millennials in the U.S. alone, it’s a bit faulty to lump them all together. These consumers vary drastically from one another. They’re the most ethnically diverse generation of…

Macy's New Partnership Aims to Boost Brand With Millennials
September 1, 2015 at 10:37 am

Macy's is partnering with a fashion startup to appeal to more millennials online. The retailer is collaborating with Brooklyn-based startup Nineteenth Amendment to offer clothing made from up-and-coming designers on macys.com. Nineteenth Amendment showcases fashions from independent designers and offers pre-sales for 19 days during which customers can plunk down cash on the designs. People who purchase…

Referral Program Drives Customer Acquisition, Sales for Hanna Andersson
July 24, 2015 at 5:12 pm

The Hanna Andersson clothing brand began 30 years ago when Sweden-born Gun Denhart and her husband Tom, a native of Portland, Ore., settled in his hometown, had a baby boy, and christened Hanna Andersson in their garage. Initially the company reached consumers only by catalog, but over time the Hanna brand grew to include over…

One-Quarter of Retailers Say Facebook Among Top New Customer Acquisition Tactics
July 22, 2015 at 2:32 pm

While paid search and email marketing still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the State of Retailing Online 2015, conducted by Shop.org, Forrester Research Inc. and Bizrate Insights, 25 percent of retailers…

How to Uproot Buying Behaviors — One Sample at a Time
July 17, 2015 at 2:18 pm

It’s no secret: People like free stuff. In fact, people love freebies so much that they’re willing to exchange time and effort for them — even when the reward is relatively small. That’s why providing free samples or a free trial is such a powerful tool for reaching new customers. First, it puts your brand…

Winning Customer Acquisition Strategies From Top Online Fashion Retailers
July 2, 2015 at 7:04 pm

Custora recently analyzed data from some of the fastest­-growing online fashion, accessories and lifestyle retailers in North America ­­ — brands such as Bonobos, Crocs, Trunk Club and The Tie Bar. Our goal was to understand what makes these high-performance online retailers different than everyone else across customer acquisition and retention, resulting in a growth…