Customer Acquisition
August 12, 2019 at 11:07 am
Amazon.com's Prime Day is proving to be a highly effective “flywheel” strategy that boosts Prime subscriber numbers and, in doing so, creates a captive membership community that’s willing and eager not only to participate in future Prime Day events, but also in year-round shopping. Prior to this year's Prime Day, Periscope By McKinsey conducted research…
August 8, 2019 at 12:00 pm
Join our expert speakers as they discuss why automation is increasingly being viewed as critical in product content management.
August 5, 2019 at 12:10 pm
In episode 207 of Total Retail Talks, Executive Editor Joe Keenan speaks with Lester Holze, vice president of sales, retail and CPG at Experian Marketing Services, and Dan Thorpe, analytics leader at Chico's FAS. Listen in as Holze and Thorpe discuss why Chico's FAS chose Experian as its data partner and how the relationship has helped the women's…
July 18, 2019 at 11:50 am
Join us for this session to learn about ways to use data to provide a more customized onboarding experience.
July 12, 2019 at 1:42 pm
This interactive webinar will feature expert speakers who will address the challenges associated with cross-border e-commerce.
July 8, 2019 at 12:26 pm
Our expert speakers will address how to create a single customer view across multiple channels and data points and much more.
July 3, 2019 at 10:48 am
You might assume that tech-savvy millennials and members of Generation Z do all of their shopping online and never venture into brick-and-mortar stores. However, new research tells a very different story. While the average American visits up to three physical stores per week on a single shopping trip (not including grocery stores), millennial shoppers go…
June 28, 2019 at 7:59 am
Today, it's becoming harder for retailers to engage with consumers and build long-term loyalty. Not only are brick-and-mortar stores having to compete with each other, they're now also faced with the rising threat of omnichannel and pure-play online competitors that are expanding rapidly. Technological advancements, coupled with the proliferation of mobile devices, have enhanced the…
June 12, 2019 at 12:06 pm
All retailers want to be the brand their customers can’t live without. But truthfully, customer expectations are a moving target and it’s tough to be on top of every trend, every preference and every new channel that customers are prioritizing. The best way to meet and exceed customer expectations is to anticipate what’s coming next.…
June 10, 2019 at 10:16 am
In episode 199 of Total Retail Talks, Executive Editor Joe Keenan interviews Miki Racine Berardelli, CEO of KIDBOX, a children's apparel and accessories style box. Berardelli discusses KIDBOX's recent partnership with Walmart, why she believes in purpose-driven retail, future growth opportunities for the brand, and much more.
