Crisis Management

True Religion Files for Chapter 11, More COVID-19 Retail News
April 14, 2020 at 7:50 pm

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 responseโ€ฆ

What Consumers Are Telling Us About COVID-19 and its Implications for Retail
April 14, 2020 at 7:06 pm

While there's so much uncertainty about the future, we're likely in the midst of a generation-defining event that will change the way consumers behave for years to come. To better understand how consumers are adjusting their expectations, incomes, spending and shopping behavior during the COVID-19 crisis, we at McKinsey have conducted a U.S. consumer sentimentโ€ฆ

How Hair Care Brand amika is Helping Salon Owners and Stylists During COVID-19
April 13, 2020 at 10:01 am

In episode 242 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chelsea Riggs, brand president at amika, a brand of hair care and styling tools. Listen in as Riggs discusses how amika's sales in beauty salons and Sephora stores have been impacted by the crisis, the growth of the brand's direct-to-consumer business, and how theโ€ฆ

Michigan to Ban Retailers From Selling 'Nonessential' Items and Other COVID-19 News
April 13, 2020 at 9:54 am

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 responseโ€ฆ

A Blog to Help Retailers During the COVID-19 Pandemic
April 13, 2020 at 9:40 am

As the number of cases of COVID-19 increase, so does the associated anxiety. That is where this blog comes in. I've created a blog (Retail Resources) that will be updated each Monday to include the most relevant information and resources I've seen over the past week to help you lead โ€” as well as stayโ€ฆ

First Insight CEO on Changing Consumer Behaviors, Industry Outlook
April 10, 2020 at 1:06 pm

In this video, Editor-in-Chief Joe Keenan interviews Greg Petro, CEO at First Insight, the worldโ€™s leading customer-centric merchandising platform, to learn about the company's recent U.S. consumer behavior research around the coronavirus health crisis. First Insight conducted consumer surveys on Feb. 28, March 17, and April 3 to track changes consumers are making in the wake ofโ€ฆ

5 Companies Helping in the Fight Against Coronavirusย  ย 
April 10, 2020 at 11:52 am

Amidst frightening statistics, unprecedented restrictions on personal freedoms and global uncertainty, itโ€™s tough to be positive right now. However, I take comfort in the fact that the COVID-19 pandemic has brought about a resilience and compassion in many of us that I didnโ€™t know was there. In addition to the life-saving work carried out byโ€ฆ

Panera Launches Grocery Service, More COVID-19 News and Resources
April 10, 2020 at 9:44 am

Total Retail is continuing its daily coverage of how the retail sector is responding to the COVID-19 crisis. As retailers try to figure out how to navigate these uncertain times, it's beneficial to look at the ways others in our community are responding. Below are examples of how retailers are giving back to those inโ€ฆ

Walgreens to Open 15 Drive-Thru Testing Locations, Other COVID-19 Retail News
April 9, 2020 at 1:40 pm

Total Retail is continuing its daily coverage of how the retail sector is responding to the COVID-19 crisis. As retailers try to figure out how to navigate these uncertain times, it's beneficial to look at the ways others in our community are responding. Below are examples of how retailers are reacting during this time, includingโ€ฆ

Amazon to Delay Prime Day, Other COVID-19 Retail News
April 7, 2020 at 11:12 am

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, helping to inform future plans and strategies: Amazon.com is postponingโ€ฆ