Crisis Management
June 28, 2020 at 9:34 am
Microsoft said on Friday it will permanently close all of its 83 store locations and will instead focus on its e-commerce business, where customers can visit for support, sales, training and more. The decision comes after Microsoft temporarily closed stores in March due to the spread of the coronavirus. Microsoft said the thousands of workers from these stores have…
June 28, 2020 at 9:20 am
Welcome to this week's Retail Resources, which features a curated list of the best content and resources I've found over the past week. This week, I offer information and resources about leadership, data related to COVID-19, and some fun stuff, too. As always, if there's anything you would like me to share in a future post,…
June 20, 2020 at 10:37 am
Welcome to this week's Retail Resources, which features a curated list of the best content and resources I've found for you over the past week. This week, I offer information and resources about leadership, COVID-19 recovery readiness as stores and offices begin to slowly open, and wellness. As always, if there's anything you would like me…
June 4, 2020 at 7:16 pm
Dreamr, a specialized, full-service brand box firm founded by Women in Retail Leadership Circle (WIRLC) partner Patti Hester, has launched the Gratitude Box project, a nonprofit program that enables consumers to gift care boxes to frontline healthcare heroes, first responders, and essential workers who are risking their lives with selfless acts during the COVID-19 crisis.
May 31, 2020 at 6:51 pm
Target said late Saturday night that it would temporarily close 175 of its locations across the U.S. after video of its Minneapolis store getting looted went viral amid the fifth night of protests sparked by the death of George Floyd, which saw protesters around the country destroying stores and setting fire to police vehicles. “We…
May 29, 2020 at 6:20 pm
Welcome to this week's Retail Resources, which features a curated list of the best content and resources that I hope will help you navigate the coronavirus pandemic. This week, I offer information and resources about leadership, interesting data, information on returning to work, and more. If there's anything you would like me to share in a…
May 22, 2020 at 5:30 pm
The Bright Side of Retail, a weekly feature launched during the COVID-19 pandemic, offers readers a curated collection of inspiring stories on how the retail industry is responding to the crisis. With all of the negativity that the pandemic has generated, Total Retail wanted to uplift its audience by reporting on the positive stories of…
May 22, 2020 at 4:31 pm
January isn’t widely considered a prime time for shopping. Most consumers rather stay at home and deal with their holiday credit card hangover than capitalize on end-of-season sales. But this year was different. Back in February, the National Retail Federation (NRF) reported that January retail sales had actually increased 2.7 percent over the previous year.…
May 19, 2020 at 9:50 am
Amazon.com is converting more of its Whole Foods locations into "dark stores," which are dedicated solely to fulfilling online orders. The move is part of an effort by Amazon to keep up with increased demand for groceries during the coronavirus pandemic, according to a FOX Business report. “With stay-at-home orders in place, customers have generated unprecedented demand for grocery delivery,"…
May 17, 2020 at 4:48 pm
J.C. Penney filed for bankruptcy protection on Friday with plans to permanently close some stores and also explore a possible sale. The department store chain, known for selling family apparel, cosmetics and jewelry at 850 locations, said it reached an agreement with existing lenders for $900 million of debtor-in-possession financing to aid operations while it navigates…
