Content Marketing

The Remarketing Triple Play: Remind, Reassure, Promote
December 12, 2013

Remarketing uses website visitors’ on-site behaviors to trigger specific campaigns such as emails and retargeted advertisements. When done right, it elevates marketing from irrelevant noise into personal service, extending and differentiating the retailer and stimulating purchases. In fact, it's been shown that two times to three times more site abandoners will buy when remarketed to, making remarketing a powerful tool in a marketer's arsenal.

Gap's Top 4 Investments Tackle Omnichannel
December 4, 2013

Gap placed strong third-quarter investments in its growth plan, including introducing omnichannel, getting the company ready next year for responsive supply chain and beginning its seamless inventory for 2015. There are several investments and strategic plans that the company will continue to stick with because they're part of the long-range plan. In that bucket are investments such as China, Old Navy International, Athleta growth, recent growth with Intermix, and the global outlet. Earlier this year, Gap decided to focus on seamless inventory in addition to its growth initiatives. 

50 Best Tips of 2013
December 1, 2013

Rounding up the year's best tips to help you optimize your business.

Sears Uses Crowdsourcing for Tech Innovation
December 1, 2013

Plenty of retailers have leveraged user-generated content (e.g., customer photos and videos) from contests and promotions in branded marketing campaigns before, but not quite like Sears just did. The company's Startup + Developer Challenge, held this past summer, was a "code-a-thon" designed to find the best and brightest minds in the tech community of Silicon Valley — and then use those minds to Sears' benefit.

Hungry for Content
December 1, 2013

Instagram, Facebook's insanely popular photo-sharing app, introduced video capability in June to compete with the rise of Vine's bite-sized videos. Within 24 hours, Instagram's 130 million users uploaded over 5 million videos.

Ikea Removes Lesbian Article From Russian Magazine
November 25, 2013

Swedish furniture giant Ikea, fearing a legal backlash, has removed an article about a lesbian couple from Russian versions of a customer magazine that is distributed all over the world. An Ikea spokeswoman said the move was made in accordance with laws in Russia banning "propaganda of nontraditional sexual relations." The company replaced the article in Russia with a story about a designer living in China.

Stimulating the Visual Generation
November 5, 2013

The most important fact for retailers when thinking how to enhance their online shopping experience is that modern e-commerce has been a part of consumers’ lives for almost 20 years. Millennials don't know a world without online shopping, and even older consumers are extremely sophisticated e-shoppers today. Both groups have also had over six years to become obsessed with their smartphones. Imagery, and interactivity with images, is expected.


Macy's Says Social Media Strategy Begins With Good Content
November 4, 2013

Social paid advertising and real-time marketing are changing the way retailers strategize their campaigns. Jennifer Kasper, group vice president of digital, new media and multicultural marketing at Macy's, spoke with eMarketer's Rimma Kats about how the retailer is approaching social media, as well as the key role Pinterest will play in its 2014 efforts.

5 Email Marketing Myths Debunked
October 11, 2013

There are misconceptions about every industry, and within retail, there are plenty about email marketing. But if we're going to make any kind of progression in the industry, it's important to debunk these mistaken beliefs. Below are my deconstructions of the five most common myths surrounding email marketing today:

How to Build Brand Advocates Online
August 28, 2013

Consumer expectations have changed significantly in recent years; the advent of mobile, online and social channels have seen to that. Rakuten has grown from a niche e-commerce player to a global online marketplace in just 16 years. In that time we've learned a few things about how to ensure online success for retailers in an ever-competitive climate. Consider the following five steps: