Branding

Case Study: Sundance Catalog
April 1, 2000

Nestled at the base of Utah’s Mount Timpanogos, among the giant pine trees lies a small 6,000-acre village. Established in 1969 by Robert Redford, the area has become an educational resource for artists and a place of recreation that fosters social and environmental responsibility. The resort area was purchased by Redford with his earnings from the 1967 film “Butch Cassidy and the Sundance Kid,” from which the village gets its name. In the past 30 years, Sundance has become more than a tiny village of beauty. It is now home to a host of non-profit organizations founded by Redford, including The Sundance Film Festival,

Separating Yourself From the Competition
January 1, 2000

Created on an island known for its leisurely, laid back attitude, the Black Dog Holiday Catalog is obviously an organic product of its surroundings and customers. It sells the wares of the 30-year-old Black Dog tavern and bakery of Martha’s Vineyard. The 56-page holiday catalog doubles as a monthly calendar for year-round use. Inside is Black Dog paraphernalia displayed through illustrations and customers’ personal snap shots. The book is laid out in seemingly incongruous themes, such as dogs, kids, outdoor activities and events, but is unified by the island lifestyle. Much effort goes into differentiating the 12-year-old catalog from others, but the

Personalized Web Merchandising
October 1, 1999

Instead of just repurposing copy and images, rethink your Web catalog for more effective merchandising Personalization and variable data printing are making their marks on the print catalog world, but the place where customized merchandising techniques are likely to shine is the Web. While a print catalog is static, a Web catalog is dynamic and can be generated in order to meet the needs of the customer at hand. Explains Vahe Katros, director of retail applications at Blue Martini, a San Mateo, CA-based company that creates Web merchandising software: There’s two issues to versioning catalogs: how many different merchandise assortments you can

E-mail Marketing: Communicating Effectively
October 1, 1999

In the online battle for customer loyalty, catalogers have increasingly turned to e-mail marketing. However, an e-mail in-box—like the home telephone—is a communication channel that consumers rail against when it’s used to trick them into hearing a sales pitch. Unlike the postal mail box, consumers take personal umbrage at hearing “You’ve got mail!” for messages, not from friends, but from companies out to sell something unsolicited. Catalogers’ e-mails, then, must be user-friendly. Effective e-mail marketing campaigns can result in double-digit response rates, increased sales and exponential growth in e-mail address lists. On the other hand, impersonal bulk newsletters, excessive e-mailings and complicated opt-out systems

Going Global
October 1, 1999

Although Peruvian Connection didn’t launch its first international catalog until 1994, CEO and Co-founder Annie Hurlbut maintains the cataloger was an international company long before its first foray into the global market. As its name suggests, the Peruvian Connection has shared its history with the country and mountain people of Peru. Peruvian Connection began as a “happenstance” when Annie Hurlbut came home for her mother Biddy’s 50th birthday at Christmastime in 1976. At the time she was conducting research in Peru in pursuit of a doctoral degree in anthropology. As a gift she gave her mother an alpaca sweater she found in a Peruvian