Branding

Omnichannel Inventory, Flexible Fulfillment Boost Urban Outfitters’ Sales
October 16, 2012

Creating a single enterprisewide pool of inventory and using sales velocity data to optimize fulfillment choices puts Urban Outfitters in the vanguard of omnichannel operators. Omnichannel inventory visibility is an impressive achievement, but Urban Outfitters has gone even further, applying a series of flexible business rules that speed fulfillment and improve customer service.

J.C. Penney Introduces New Store Layout
October 12, 2012

It's been nine months since Chief Executive Ron Johnson began his mission to turn J.C. Penney into "JCP, America's Favorite Store." Last week, the brand took another step in its transformation with the introduction of a new layout for its U.S. stores. The revolutionized way of shopping, deemed a "shop within a shop" in the…

Uniqlo’s CEO on His Long, ‘Crazy’ Fight for the Future of Retail
October 11, 2012

Tadashi Yanai, CEO of the parent company of Japanese clothing juggernaut Uniqlo and the wealthiest person in Japan, found himself in San Francisco recently, opening his company's first West Coast store and explaining how Silicon Valley had influenced his fast-growing company. After some discussion of flat management hierarchies, the power of failure and the brilliance of Twitter, Yanai got down to brass tacks. "You have to be a crazy guy and a little eccentric to be very successful," Yanai says. "Whether it's Steve Jobs or [longtime Intel CEO] Andy Grove, they're crazy."

Restoration Hardware Evolves Brand to Become RH
September 17, 2012

Restoration Hardware today announced the rebranding of the company to RH, reflecting the current positioning and future direction of the brand. Gary Friedman, RH creator and curator commented, "Today's RH is a far cry from the hardware and nostalgic discovery item-based business it once was. Currently, we circulate four source books twice yearly, RH Home, RH Big Style Small Spaces, RH Outdoor and RH Baby & Child totaling over 1,400 pages of inspired design."

How HauteLook is Solving Nordstrom's Online Problems
August 28, 2012

Nordstrom is working on its image. Like just about every other retailer out there, the 111-year-old department store is trying to upgrade with a younger, digital-friendly twist. In the past couple years, the brand has done a bunch of things to try and make that happen: It's courted Jason Wu (straight off the smash success of his Target collab) for a younger, contemporary line and it will be launching Topshop boutiques within its stores and on its website this fall. But probably its biggest push in the young-hip-online direction has been the acquisition of flash-sale site HauteLook.

J.C. Penney Debuts ‘Shops’ Concept
August 6, 2012

As part of its new retail strategy, J.C. Penney has announced plans to transform its department stores into a collection of brand shops, the first of which are debuting this month for the back-to-school season. The transformation, which will see J.C. Penney stores divided into 80 to 100 brand shops over the next four years, began last week with the unveiling of three shops — Levis, i jeans by Buffalo and The Original Arizona Jean Co. — in close to 700 stores nationwide.

Family Dollar Continues to Expand in 2012
July 2, 2012

Matthews, N.C.-based Family Dollar is on track to open 450 to 500 new stores while closing 60 to 80 stores this year. During the first three quarters of fiscal 2012, the retailer opened 287 new stores, closed 43 stores and renovated, relocated or expanded 583 stores. Family Dollar currently operates more than 7,100 stores in 45 states.