Wayne White

Wayne White

Wayne White is the Chief Information Officer at ResultsCX. Wayne leads the IT functions for ResultsCX SupportPredict product offering suite, and brings a spectrum of experience from more than 25 years in technology. Wayne’s core areas of expertise include the development of new IP and network designs, processes, products, and tools to enhance business solutions and client offerings. Along with servicing Fortune 100 and 500 clients, Wayne has also solutioned for state and federal government organizations. He is particularly skilled in network, systems, analytics, and security as well as data center infrastructure, storage, and disaster recovery. Wayne is also the 2020 recipient of the Colorado CIO of the Year® ORBIE® Award.

February 15, 2021 Retailers Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service

Many national retailers began announcing their 2020 holiday season plans and shopping promotions much earlier than in years past. The holiday shopping season was particularly different considering the COVID-19-induced drastic shift from a traditional brick-and-mortar shopping experience to an even more robust online environment. While stores ponder their physical store operations, retailers understand that 2021…