Vid Sukumar

Vid Sukumar

Vid Sukumar is Director of Partnerships at Signifyd, the world’s largest provider of guaranteed fraud protection. Prior to Signifyd, Vid led enterprise customer experience programs within Medallia’s Financial Services vertical and business transformation programs at some of the world’s largest financial institutions in Ernst & Young’s (EY) Risk Advisory practice.

The Impact of Customer Experience on a Buyer's Online Journey

The release of the Apple Card this summer was big news, the way anything released by Apple is big news. There definitely were some intriguing details — no fees, tight integration with a mobile wallet, the beefed-up privacy and security features, and a metal card. But behind the big news was an intriguing story about the…