Ujjval Karihaloo

Ujjval Karihaloo

A seasoned technology executive, Ujjval Karihaloo has more than 20 years of experience in technology and software, with extensive cloud expertise and a track record of developing highly innovative products and spearheading a results-driven culture. Ujjval is responsible for the global leadership of IntelePeer’s product management strategy, focused on growing the Company’s CPaaS portfolio and solutions. With emphasis on IntelePeer’s partners and customers, Ujjval is committed to driving growth by delivering communications workflow automation solutions that empower customers to advance their business objectives by focusing on business outcomes. Under Ujjval’s leadership, IntelePeer delivers innovation to customers using its platform APIs, no-code/low-code Apps and Conversational Commerce solutions that enable businesses to perform better, connect easier and in turn help enhance their customer experiences. This is more important than ever in an increasingly digital world where consumers expect to engage with businesses on their own terms and communicate using channels of their choice.

The Challenges of the Hybrid Shopping Paradigm

Retail headlines were grim these past few years, from supply chain woes and unfilled jobs to mounting inflation and spiking demands for faster delivery. However, as the adage goes, these hard times may make stronger retailers — many have already taken an honest assessment and made efforts to innovate their legacy systems and strategies. Perhaps the most…