Tim Hinckley

Tim Hinckley
Social Media Sales at Scale: Best Practices for Digital-First Retailers

Consumers today have more choices than ever before when it comes to the items that curate their life, which can often rely on the latest trends or fashion statements. When it comes to keeping up with timely demands, retailers often struggle to keep their shelves stocked with the latest trending item at any given time.…

Spring Forward With Smart Omnichannel Strategies

With the growth of e-commerce and the increasing amount of options at consumers’ fingertips, the market is ripe for innovation. Good customer service isn’t just a nice-to-have, but a must-have. E-commerce sales are projected to reach $604.2 billion by 2020, making it essential for retailers to listen to their customers and be strategic with what…