Terence Fitzpatrick

Terence Fitzpatrick

Terence Fitzpatrick is Chief Growth Officer at IPsoft, a world leader in Enterprise AI and the home of Amelia, the industry’s most-human digital AI colleague.

How Artificial Intelligence is Helping Brands Reimagine Retail

Analysts predict that spending on artificial intelligence (AI) in the retail sector will reach $7.3 billion by 2022, a majority of which will be poured into customer-facing conversational solutions like voice assistants and chatbots. That’s not surprising, given how the power of conversation is poised to fundamentally transform customer experiences across industries. The use of…