Sunil Soares

Sunil Soares
How Retailers Can Use Information Governance and Big Data to Drive Brand Loyalty

In today's extremely competitive retail industry, marketing programs are most effective when retailers take advantage of all available customer data and use it to better segment their customers and connect with them. The advent of Big Data is complicating the marketing process and putting new pressures on retail organizations, but can also open the door to customer insights and opportunity.