Steve Long

Steve Long

Steve Long is Regional CTO, Technology Strategy at AppDynamics, an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments.

April 13, 2020 How Retailers Can Maintain Strong Customer Experience Amid Uncertainty

Retail sales finished strong in 2019, registering a 3.4 percent increase over 2018. Until recently, experts were predicting a robust performance in 2020 as well, with projections of 3.5 percent growth or more. However, the COVID-19 pandemic has caused many retailers to close their doors in response to calls from public officials for people to…

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