Steve Bielawski

This holiday season, the National Retail Federation (NRF) is expecting “retail sales in November and December (excluding autos, gas and restaurants) to increase 3.6 percent to $655.8 billion. Online sales are forecast to increase between 7 percent and 10 percent over last year to as much as $117 billion.” OrderDynamics tends to agree. Looking at the past two…

The omnichannel movement is impacting every area of the traditional retail model. The new demands of omnichannel — i.e., consistency, access, availability, fulfillment and pricing, among others — challenge order management decision-makers to develop new execution strategies. Their mandate is to deliver the right product any time, anywhere at the right price for the consumer…