Shankar Narayanan

Shankar Narayanan

Shankar Narayanan is President & Global Head, Retail, CPG, Travel & Hospitality at Tata Consultancy Services, a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.

Algorithmic Retail: Powering Intelligent Enterprises in a Post-Pandemic World

While pandemic-driven disruption across the retail industry has brought new opportunities, it also exposed significant gaps in capabilities to balance demand and availability, while ensuring safe and contactless shopping experiences. Several retailers struggled with the surge in online purchases, inventory shortages due to skewed demand patterns, and workforce imbalance to fulfill customer orders. While the…