Just the other day, I took my son to the hardware store to pick up supplies for a project. We were both wearing masks, naturally. You can’t get into the store without one. As we browsed, you couldn’t help but feel a sense of comfort at all the visual cues for social distancing. At checkout,…
Scott T. Reese
At first glance, inventory management may appear far removed from the customer experience. However, it can be just as integral to shoppers as mobile apps, self-checkout, and in-store displays. In fact, companies that prioritize improving this process often see a rapid improvement in customer sales and loyalty. In January, Business Insider reported that Walmart was leading the…