Sanjay Jain

Sanjay Jain

Sanjay Jain, Chief Business Transformation Officer, WNS
Sanjay Jain supports the organization and clients in large and transformative deals. He is a member of the ‘WNS Executive Management Council,’ and assists with the development and positioning of new capabilities and technologies. Prior to WNS, Sanjay was the founding partner of several technology start-ups. Sanjay holds an engineering degree in Electronics and Communication from Delhi University.

March 18, 2024 Gen AI and Retail: How the Industry is Harnessing Disruptive Transformation

Generative artificial intelligence (Gen AI) is spurring organizations across different sectors to fundamentally reimagine their approach to digital transformation. Nowhere is its disruptive potential more evident than in retail, where Gen AI’s ever-increasing capabilities are powering a new age of customer-centric innovation. Retailers are exploring use cases across a wide range of functions, from new…