The American dream of small business ownership faces a harsh reality: bankruptcies are rising. This past year saw a staggering 22 percent increase in Chapter 11 filings. Higher interest rates, inflation, and increased shipping costs have taken a toll on many segments of the economy. Brands and vendors on leading marketplaces are not immune to these…
Rohan Thambrahalli
Business-to-business (B-to-B) online retail sales were projected to reach $1.2 trillion last year, up from $889 billion in 2017 — and show no signs of slowing down. With e-commerce marketplaces evolving and becoming more complex, each with its own set of issues and obstacles, success in these markets is critical to a company’s growth and survival. However, navigating the…
Automation is helping merchants take a large cut of the $4.2 trillion pie that e-commerce represents today. Facebook has already integrated automation in some way or another to its marketplace through features like automated seller responses, and robotic process automation (RPA) systems are making platforms like Amazon.com and Shopify capable of reading and responding to…