Robin Gomez

Robin Gomez

Robin Gomez is the director of customer success and innovation at Radial, a B2C e-commerce fulfillment solution provider powering some of the world’s best customer experiences.

The Dynamic Interplay Between Human Insights and AI in Inventory Management, Customer Care

The retail industry’s commitment to artificial intelligence (AI) is unmatched, surpassing all industries except finance. According to the International Data Corporation (IDC), a staggering $300 billion investment in AI is anticipated by 2026. This influx of resources promises to augment the relationship between humans and machines, delivering immense advantages to brands and consumers. There's a…