Three decades into the e-commerce revolution, a truly personalized and seamless online shopping experience remains elusive. Brands and retailers still struggle to make it easy for consumers to find what they want. Consumers prefer online shopping for its convenience and expect a tailored experience. Unfortunately, they often don’t get it. The red cashmere sweater they…
Purva Gupta
What if retailers could increase their full-margin sales by making informed, customer-centric predictions about what shoppers are likely to buy in the coming months? It's being done already by forward-looking retailers and brands that have invested in transforming how they forecast retail demand. It all starts with understanding why, not what they’re buying. Due to unpredictable…