Paul Mandeville

Paul Mandeville
Learning From Failure: The Upside of Downturn in Big Retail

Early 2017 has been eye-popping for big retail, with The Limited filing for Chapter 11 and iconic brands like Macy’s and Sears announcing major store closures. However, within these landmark events, we can find an equally important theme: sometimes the biggest failures in life give way to the most important successes. After all, “Failure is…

The Frightening Reality of Big Data Hacks

As consumers lead increasingly connected lives, more of their personal information is being transmitted through online channels than ever before. In an increasingly competitive ecosystem, brands are collecting consumer data dubiously to better inform marketing efforts and personalize campaigns. Unfortunately, this behavior often puts both brands and consumers at risk. Retail, specifically, is at such…

Orbiting the Modern Customer

Sometimes staring into the future of retail can look a bit like a sci-fi movie. From Rebecca Minkoff's interactive mirrors and dressing rooms to ThinFilm’s new smart tags that monitor the freshness of produce to Cubifiy’s in-home 3-D printer that can print shoes on demand, retailers and technology companies are striving to deliver customer experiences…