The Federal Trade Commission (FTC) recently announced a penalty against online sneaker retailer GOAT for failing to honor its “Instant” and “Next Day” shipping guarantees. According to the FTC’s complaint, GOAT also violated its “Assurance of Authenticity” and “Buyer Protection” promises, rejecting or only partially crediting customers for defective products. The FTC’s case was built around two key…
Phyllis H. Marcus
Over the past few years, the Federal Trade Commission (FTC) has dramatically intensified its scrutiny of companies’ claims, on labelling and in advertising, that their products are “Made in the USA.” The FTC has launched numerous investigations to uncover potentially deceptive trade practices, asserting that untruthful claims impede businesses, mislead customers, and burden small business…