Peter Zaidel

Peter Zaidel
Peter Zaidel is the Director of Product Management for Alchemer, an enterprise feedback platform. Peter is an experienced product management and solution delivery leader with a demonstrated history of working in the software (SaaS) and services industries. His specialties include product management and strategy, product launch, design thinking, and solution architecture. Previous to Alchemer, Peter spent 15 years in product development with KPA and is a graduate of Penn State University.
How AI-Powered Text Analytics Help Retailers Understand Their Customers

The retail industry is drowning in customer feedback. From reviews to digital surveys to in-store polls to social media posts, customer feedback is everywhere. Smart businesses know this feedback is valuable. They try to glean insights about their business based on customer feedback. The most valuable feedback is qualitative feedback, left in open text boxes…