Paul Herman

Paul Herman

Paul Herman is the VP, Product and Solutions Enablement Group at Sprinklr. 

The New Age of Retail: Using Social to Digitize the In-Store Experience

The romance of in-store shopping hasn’t fizzled out just yet, and thanks to social media, it has new meaning. According to Forbes Insights, consumers today conduct shopping research online, but prefer to make their purchases in a physical storefront. Still, they’re not ditching their digital resources once they go inside. Data management platform SessionM found…