Patti Hester

Patti Hester
UPS Announces General Rate Increase: Next Steps for Retailers

Tis the season. Bah humbug … After FedEx and the USPS delivered their version of coal in our stocking, UPS doubled down with its just released 2019 general rate increase (GRI). The GRI goes into effect on Dec. 26, 2018, leaving customers with less than three weeks notice during the busiest retail season to analyze,…

4 Tips to Minimize the Impact of Shipping Surge Pricing

This article originally appeared on May 9. Given last week's announcement from UPS that it will be adding peak surcharges to U.S. residential packages during the holiday shopping season, we thought this article took on even greater importance. With many retailers’ e-commerce sales growing — and thus more packages being shipped via carriers like UPS…