Patrick Lowe

Patrick Lowe

Patrick Lowe is the Area Vice President of Business Development at PFS. PFS, a business unit of PFSweb Inc., fulfills orders behind some of the most well-known cosmetic brands worldwide including L’Oréal, NARS, Rare Beauty, Yves Saint Laurent, Shiseido, Drunk Elephant, Anastasia Beverly Hills, Bare Minerals, and more. 

Turning a Return Into an Opportunity 

Online shoppers have come to count on not only free shipping, but free returns as well. Experts say retailers can expect, on average, about $158 billion of merchandise sold during the recent holiday shopping season to be returned. While some brands are rethinking their return policies, shortening the return window, or even charging a return or restocking fee, there's a bigger picture to consider.  There’s…