Don't believe the hype. Personalization isn't the Holy Grail of marketing. Not every marketing message needs to be — or should be — personalized. There are some compelling and specific use cases for personalization, such as when someone uploads a product to the shopping cart and doesn't follow through with a purchase. The Bayard Institute reports…
Parry Malm
eBay is one of the most recognized and respected brands in the e-commerce space. With over 170 million active users worldwide as of April 2020, eBay’s global consumer reach has grown by leaps and bounds over the past decade as online shopping has become a larger part of life for the modern consumer. The question…