Nick Pompa

Nick Pompa

As vice president and product general manager for shopper experience at Sensormatic Solutions, Nick Pompa is responsible for accelerating new features and use cases to enable innovation across the shopper journey.

Before joining Sensormatic Solutions, Nick spent two decades in various micromarketing and business strategy positions at Experian. In these roles he covered analysis, client consulting, and commercial management with responsibility across the global business strategies unit. He then led the Experian FootFall business, building it into a growth orientated recurring revenue business, before successfully divesting to JCI. In JCI he led the merger of the FootFall and ShopperTrak businesses to create a global retail traffic analytics entity.

Nick holds an MA in human geography and a PhD in urban morphology, both of which he completed at the University of Birmingham. 
From Knowing to Doing: How Data Helps Retailers Improve Customer Experiences

Customer motivations were long regarded as an unmeasurable mystery for retailers. However, the retail industry’s embrace of physical-digital shopping experiences has changed that, putting “shopper preferences” firmly in the camp of measurable metrics. These insights have helped retailers develop a more nuanced understanding of their shoppers’ needs and preferences in the context of the sales…