Neil Hubbard

Neil Hubbard is a Director of Customer Experience and Innovation and is part of the retail industry team at Publicis Sapient. Based in Chicago, he leads the direction and development of digital transformation initiatives by providing industry insights, best practices, and thought leadership with an emphasis on customer experience and the products, services, and touchpoints that drive value. He has over 20 years of experience and has worked with industry leaders across a variety of retail categories including home improvement, fashion, grocery, convenience, and QSR.

Prior to Publicis Sapient, he was the Director of Product Marketing at Tribal Brands, an industry leader in mobile marketing around consumer passion points including music, entertainment, sports, and causes. Neil also held management positions at Motorola where he was responsible for envisioning and executing their multimedia content strategy and SkyTel where he led their Advanced Applications Group. He holds a MBA with a concentration in Marketing from DePaul University.