Neil Ellis

Neil Ellis

Neil Ellis is the CIO and CISO at CafeX Communications.

Why Retailers Need to Invest in Incident Management

The number and total cost of incidents have increased over the past decade. Retail has been hit hard by these trends; it's estimated that in 2021, the average total cost of a data breach to a retailer was $3.27 million. However, retailers that proactively respond through incident management solutions have been able to mitigate, and even…