For the past decade, I’ve worked closely with retail organizations through a consistently changing landscape that has always been dictated by new generations of consumers. Over the years, I couldn’t help but notice that there seems to be a vast gap in perspectives between the retail executives I talk to and today’s consumer. A new…
Matt Rhodus
As rapidly as the retail industry has undergone change in recent years, there's no indication that it's likely to slow down anytime soon. In fact, I'd suggest that the coming year will see even bigger and faster changes for retailers across the globe. Mobile payment technologies, evolving customer behaviors, new and unexpected competition, and more will require retailers to continually evolve.