Laurence Sax

Laurence Sax

Laurence Sax is a managing director and member of the Retail Practice at Getzler Henrich & Associates LLC, one of the nation’s one of the nation’s oldest and respected middle-market corporate restructuring and operations improvement firms. Mr. Sax has 30 years of experience in turnaround and restructuring, crisis management, strategic planning, optimizing capital structures, streamlining operations, managing severe liquidity, consensual out-of-court recapitalizations, bankruptcy, and liquidations. He can be reached at LSax@getzlerhenrich.com or 617-510-2277.

The Impact of Product Return Entitlement on the Future of CPG Companies

For anyone who has ever worked in the service industry, “the customer is always right” is a motto so essential it borders on creed. But has the time come for us to admit that we’ve helped blur the lines between customer empowerment and customer entitlement? A single glance at return rates and impact reveals we've…