Retail is having a moment, to say the least. But an increase in sales, which are up 14.5 percent so far this year compared to 2020 in almost all categories, combined with major transportation delays that are clogging the supply chain, points to a tumultuous holiday season. And the industry is still coming off the…
Khaled Naim
Due to the COVID-19 pandemic, many thousands of retailers and restaurants are offering delivery for the first time. It’s become a lifeline not only for homebound people, but also for the businesses themselves and their workers. However, delivery can often seem complex and overwhelming, especially if this is your first time. Here’s some advice for…
In September 2019, Onfleet surveyed 1,000 US consumers to gather their impressions on online vs. local store shopping and delivery expectations. We were surprised to learn that most consumers would buy from local stores if those stores offered one Amazon.com-like service: same-day delivery. In an era when local stores are competing fiercely with Amazon and…