Ken Colbert

Ken Colbert

Ken Colbert is the founder and general manager of Dive Shop 360. For the past 10 years he has overseen all aspects of the business from customer experience and support to product development. He brings over 20 years of business operations experience to Dive Shop 360 prior to his current role. Colbert is passionate about helping dive shop retailers streamline their operations with Dive Shop 360’s all-in-one, cloud-based POS platform.

Why Investing in Employees is Essential for Retail Survival

Employees are an essential component in any brick-and-mortar store and play an important part in creating a positive customer experience. To stay competitive against online retailers such as Amazon.com, physical stores need to invest in their employees and ensure their satisfaction is at its peak. Given the present job market, this has escalated in importance.…