Katie Riddle

Katie Riddle
Katie Riddle is responsible for leading global hospitality strategy for Verizon. In this role, she helps Verizon identify and address the challenges of hospitality’s global ecosystem by leveraging the strengths of our global network fabric, technology innovations, and partner solutions.  Katie also creates hospitality thought leadership for Verizon colleagues, clients, and industry leaders.
 
Prior to Verizon, Katie spent her 20+ year career with both agencies and global corporations, including Intercontinental Hotel Group, Choice Hotels, Four Seasons, and many others. She is a graduate of the University of Tennessee, loves travel and food, and lives in Raleigh, NC with her human and canine daughters.
Creating the In-Store Experience of the Future With Augmented Reality

Over the past five years, the rapid shift toward online shopping has reshaped the retail landscape. While e-commerce offers undeniable convenience, it also presents challenges, particularly for retailers, where tighter margins and rising fulfillment costs pose significant hurdles. In contrast, brick-and-mortar stores provide advantages such as lessening the costs of last-mile order fulfillment and encouraging…

From Digital Disruption to Next-Gen Retail: The Tech Driving Shopping in 2025

Over the past five years, the retail industry has undergone a significant digital transformation, fueled by the rise of online shopping. While this shift has driven progress, retailers still face challenges, such as inflation, labor shortages and supply chain disruptions. To address these hurdles, the industry is turning to advanced technologies such as artificial intelligence…

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