Katie Boschele

Katie Boschele

Katie Boschele is a project manager at Lucidworks. Lucidworks specializes in connected digital experiences that personalize every step of the customer journey.

She is a Charlotte, NC resident, and a search and relevance enthusiast. Previously, she worked for a Fortune 40 ecommerce company where she led them through a digital transformation including replacing their search and navigation engine on multiple sites and platforms. Today, she is one of Lucidworks key ecommerce professionals helping to lead multiple retailers and corporate websites down the same path and into the future with best practices and evolving trends.
How to Build Trust and Retain Customers in Digital Channels

This past quarter, retailers discovered what happens when a robust omnichannel strategy is forced down to one storefront: digital. Players in every industry have accelerated their timelines and poured resources into their online experience, and are learning as they go. We see firsthand the strain our own customers are feeling as they stare down a…