The retail industry is notorious for having one of the highest turnover rates. Worryingly, retail hiring is facing an all-time low: last year, companies only hit 47.9 percent of their hiring goals. Moreover, losing one employee can cost a retailer $10,000 on average. It’s well documented that replacing employees is extremely expensive, but early attrition…
Jon Puckett

Jon Puckett, the CEO of Cadient, brings over two decades of management and SaaS experience to the forefront of the talent acquisition industry. With a proven track record of fostering strong client and partner relationships, increasing profitability, and enhancing operational efficiencies, Puckett has demonstrated an outstanding ability to visualize, articulate, and solve complex problems. His leadership at Cadient is marked by the successful development of core initiatives aimed at focusing, managing, and driving organizational change and performance improvements. Prior to his current role, Puckett served as the Interim Chief Operations Officer at Cadient, where he played a pivotal role in customer relationship management post-sales, including implementations, education services, professional services, client success, and technical support. His tenure at Cadient began in January 2024, where he has since been instrumental in setting the company’s strategic direction, sales strategy, and annual targets, underscoring his strong empathy for customers and passion for delivering positive outcomes, revenue, and growth.
Before joining Cadient, Puckett’s career spanned several key positions, including Vice President of Client Success at Cadient Talent, where he was responsible for offering an end-to-end hiring solution for distributed workforces, and Director of Professional Services at Kronos Incorporated, where he contributed significantly for nearly two decades. His entrepreneurial spirit was also evident during his time as Owner/Partner of Clean Air Lawn Care Portland LLC, where he championed eco-friendly lawn care services. Puckett’s educational background includes a BS in Education/Business from Eastern Illinois University, complemented by certifications in Inbound Marketing and Sales from HubSpot Academy. His extensive experience, coupled with a strategic and empathetic approach to leadership, positions him as a visionary leader in the talent acquisition and SaaS sectors.